Hello, I had 3 customers send money through e-transfer, those transfers were intercepted by "someone" and the money is gone. Do I just write these invoices off or is there a different way I should show what happened.
Thanks, Karen
Hello, I had 3 customers send money through e-transfer, those transfers were intercepted by "someone" and the money is gone. Do I just write these invoices off or is there a different way I should show what happened.
Thanks, Karen
Hi KarenCoffee,
Thanks for reaching out. Did you ever find an answer for this issue? This article on how to write off bad debt may help.
If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps.
Warm Regards,
Erzsi
*Community Hub is the new name for Sage City