I have not had the need yet to use the Credit Note option. However, before this option was available we had to enter the credit note as a negative invoice. Did you enter the amounts on the credit note as negative? If the new credit note option uses only positive numbers this may be causing your problem. When something like this has happened enter your data and before posting check the journal entry using Reports at the top of the credit note screen to be sure the entry is what you want to happen.

The quantity was entered as a negative, you were absolutely correct that the credit note needs to eb entered using only positive numbers.  Thanks so much for your help!!

The quantity was entered as a negative, you were absolutely correct that the credit note needs to eb entered using only positive numbers.  Thanks so much for your help!!