Remittance Error

Hello,

I have problem of paying the remittance for the month of December. 

So, I updated our sage to the 2021.1 yesterday and today I wanted to pay the remittance for December. For a payroll of $44369.77, Tax $6048.36, CPP $2023.48, EI $611.19, if I click on pay remittance it shows me to pay Tax $12728.07, EI $3227.43, CPP $8267.38. Definitely this is not the amount that I have to pay, it is way too much. Do you think there might be a glitch in the updated software or is it something else that resulted in this huge due amount? Does anyone have the same problem?

I tried to call sage support and I was being transferred from one department to another without any luck.

Thank you.

  • 0

    Check your Balance Sheet to see how much the Income Tax Payable account is showing. Be sure the date on the Balance Sheet is December 31st. Also, check and be sure the date is correct on the remittance payment. If you paid the January 1st payroll on December 31st it will be included in the December remittance. Remember payroll reporting, payments and T4s are based on the calendar year with no exceptions.