In the image below, there is a button indicated by a red arrow.

On the computer where the data file is located when you are logged into Windows as an Administrator, what does this button say?

If it says Start Service, what happens when you click it?

Does it start the service so it now looks like the image below?

If so, can you access your file?

In the image below, there is a button indicated by a red arrow.

On the computer where the data file is located when you are logged into Windows as an Administrator, what does this button say?

If it says Start Service, what happens when you click it?

Does it start the service so it now looks like the image below?

If so, can you access your file?