Posted Credit Invoice and Refund Questions

SOLVED

Hi,

Had  customer receive a portion of parts order.  I issued a credit invoice for the parts not taken by the customer, but when the customer paid they paid for all the parts on the original invoice,(which has been deposited and posted towards the original invoice) and now they want a refund cheque.  How do I post the refund and produce a cheque.  I can manually write a cheque.

All that is left showing is the negative amount from the credit invoice.

Thank you,

Wendy