We Listened! Thank you for your suggestions

1 minute read time.

 

This year we listened and made some big changes in order to provide you with more time to run a successful business.

List of changes brought to Sage 50 CA

Here's some of the changes we made thanks to your suggestions.

  • We have a newsletter to keep you updated on everything Sage 50.

  • We have lowered our wait times by 49% year over year.
  • We've introduced getting started webinars to help you get going faster.
  • We increased our self-service options such as Sage City and our knowledgebase (EN / FR) which are available to you 24/7 at no charge.We have improved our EFT software by making it part of your Sage 50. View this video to learn more!
    • View this blog for a list of useful Sage 50 CA articles.
  • We've created a comprehensive Year-End Center (EN / FR), where you can find everything you need for an easy, simple, and successful year-end.
  • We have introduced the option to keep your place in line and receive a call back from the next available analyst instead of waiting on hold during higher than normal call times, allowing you to get back to the important task of running your business.

Here at Sage, we can't wait to help you achieve all kinds of success!

 

Lisez ce blog en Français

  • It would be helpful to have away of taking users out of the system without being in single user mode as a sys admin user.  We have ran into a problem with not being able to do back ups because users forgot to sign out of the system the night before ( in different time zones), then when I come in the in the morning to do back up I cannot do it.  Just a suggestion which would be an asset for our work place.