Support for Windows 7, Windows Server 2008, Windows Small Business Server 2011 is ending January 14, 2020

5 minute read time.

For those of you worried about whether you'll still be able to run Sage 50 CA version 2020.1 on Windows 7 or Windows Server 2008 R2, note that Microsoft will end support for Windows 7 as of January 14, 2020.

"Any Sage 50 updates released after this date will not have been tested for compatibility with Windows 7 and you may need to update your operating system in order to continue using Sage 50 after this date." - @Dmaster

Stabilizing and optimizing Sage 50 data security on older platforms will no longer be possible for our teams, we won't have the coding, so we urge you to prepare to upgrade your systems.
When Microsoft ends their support for an operating system, that operating system will also no longer be supported by Sage 50 CA 's development and support teams. Troubleshooting resources will be limited for older systems. This means new solution creation won't be possible.

Please review the information below for instructions on what needs to be done to move your Sage 50 CA software:

I have a Windows Server 2008 or 2008 R2 as my Sage 50 CA server what should I do?

Move Sage 50 CA to a supported Windows Server operating system such as Windows Server 2012 Standard, Windows Server 2012 R2, Windows Server 2016. Windows Server 2019 has not yet been tested. KB 101010 contains the full System Requirements for Sage 50 version 2020.
- IMPORTANT NOTE: "Windows 7 enterprise and 2008 r2 Enterprise users who've purchased extended support from Microsoft will be able to keep installing Sage 50 on the Windows 7 enterprise and 2008 r2 Enterprise OS platforms until 2023. After this date, users will see a message followed by the forced closing of the installer. See this How-To Geek article for details." - @DMaster
For documentation on how to move to a new server, see KnowledgeBase articles 18188 and 13171 How do I transfer my Sage 50 to a new computer?
- Also review the blog on how to restore your Sage 50 backup file
For assistance with finding your product activation code needed to install on the new server see KB 22792 (for Customers) and KB 36821 (for Partners).
- Also, review the blog on how to access the Sage Customer Portal and Register then Activate Sage 50CA.

I have a Windows 7 desktop computer that is acting as my Sage 50 CA server what should I do?

Move Sage 50 CA to a supported Windows desktop operating system such as Windows 8.1 Professional/Enterprise or Windows 10 Professional/Enterprise. KB 101010 contains the full System Requirements for Sage 50 version 2020.
- IMPORTANT NOTE: "Windows 7 enterprise and 2008 r2 Enterprise users who've purchased extended support from Microsoft will be able to keep installing Sage 50 on the Windows 7 enterprise and 2008 r2 Enterprise OS platforms until 2023. After this date, users will see a message followed by the forced closing of the installer. See this How-To Geek article for details." - @DMaster

For documentation on how to move to a new server, see KnowledgeBase articles 18188 and 13171 How do I transfer my Sage 50 to a new computer?
- Also review the blog on how to restore your Sage 50 backup file

For assistance with finding your product activation code needed to install on the new server see KB 22792 (for Customers) and KB 36821 (for Partners).
- Also, review the blog on how to access the Sage Customer Portal and Register then Activate Sage 50CA.

I have a Windows 7 desktop computer that has a standalone installation of Sage 50 CA what should I do?

Move Sage 50CA to a supported Windows desktop operating system such as Windows 8.1 Professional/Enterprise or Windows 10 Professional/Enterprise. KB 101010 contains the full System Requirements for Sage 50 version 2020.
- Note that the default location for a copy of Sage 50CA's install files is found typically in the C:/ Sage folder. You can copy the entire version folder and use the executable to reinstall the software onto another machine as a shortcut to getting the download (you may need to acquire the updates separately*). You'll need your product codes for the reinstal.
For documentation on how to move to a new computer, see KnowledgeBase articles 18188 and 13171 How do I transfer my Sage 50 to a new computer?
- Also review the blog on how to restore your Sage 50 backup file
For assistance with finding your product activation code needed to install on the new server see KB 22792 (for Customers) and KB 36821 (for Partners).
- Also, review the blog on how to access the Sage Customer Portal and Register then Activate Sage 50CA.

I have a Windows 7 desktop computer that is a client machine what should I do?

Move Sage 50CA to a supported Windows desktop operating system such as Windows 8.1 Professional/Enterprise or Windows 10 Professional/Enterprise. KB 101010 contains the full System Requirements for Sage 50 version 2020.
For documentation on how to move to a new computer, see KnowledgeBase articles 18188 and 13171 How do I transfer my Sage 50 to a new computer?
- Also review the blog on how to restore your Sage 50 backup file

Need Sage 50 CA support team's assistance with the installation or moving of your data?

Regular technical support can offer you guidance and troubleshooting assistance, we do however offer Expert Services to assist with full installations, customizing and or moving your Sage 50 data, KB 95041 has more details.

The complete Sage Expert Services offering includes: