You may have heard that the latest release of the Sage 50 CA re-released version 2020.1 FULL product download is now available (see KB 100797 or French KB 260-1009042, the download's file size is 395 MB). Not sure which version you have installed? See this post. If you're currently still running 2020.0 see below for details on how to run the re-released 2020.1 update (download size is 106 MB see 102293 or 260-1009046 for French ).
IMPORTANT NOTE: Ensure that during a Sage 50 software full version install that the option for Yes, I want my Windows Firewall automatically configured to work with Sage 50, is checked. Otherwise, see below for advanced steps and instructions.
Here's are some resources for working with your data:
Check the integrity of company data
How do I create a backup?
How to restore from a backup?
If you downloaded and installed the previous Sage 50 2020.1 released prior to Jan 3rd 2020, you may have experienced one or more of the following:
Once in the folder, you'll see the .sai and .saj files listed as:
YourCompany_bak_yyyy.mm.dd.SAI - the 2020.1 SAI file
YourCompany_bak_yyyy.mm.dd.SAJ - the 2020.1 SAJ file
YourCompany_bak_yyyy.mm.dd_.SAI - the 2019 or 2020.0 SAI file
YourCompany_bak_yyyy.mm.dd_.SAJ - the 2019 or 2020.0 SAJ file
Where “YourCompany” is the name of your company file, and “yyyy.mm.dd” is the date when you tried converting your files.If you installed the release of Sage 50 2020.1 which was released prior to January 6 and after trying to convert, your company files appear to be missing; we have put together a helpful video that walks you through step-by-step instructions to convert your company to Sage 50 2020.1. For full details, please see Knowledgebase article and video.
The solution is to make a backup manually, and to un-select the option to make an automatic backup before converting the Sage Drive company to Sage 50 2020.1 version.
The original Sage 50 2020.1 payroll update that we released (prior to January 6) did not update the Windows Firewall with the new MySQL 5.7.27 exe files and as a result, if the company files were stored in a network location, after conversion, Sage 50 CA 2020.1 could not connect with the company files.
The Sage Connection Manager is an integral component of Sage 50 CA that manages connections to MySQL databases, Windows service, allows connections to databases on a server and enables 3rd party product connections. V 9.1 would be the latest version of the Sage 50 2020.1 connection manager as shown below.
Reminder that we put together a helpful video that walks you through step-by-step instructions to convert your company to Sage 50 2020.1. For full details, please see Knowledgebase article 102392 (See 260-1009048 for French).
What do you do after you've finally updated to the latest release of 2020.1 and successfully converted your data?
Item 1: The CRA announced late changes to the employee personal basic claim amounts, increasing the amount from $12298 to $13229. These changes were not able to be applied to the January 2020 tax updates for Sage 50 2019 and 2020 versions. This means that you'll need to manually update your employee claim amounts. See KB 102634 (see 260-1009051 for FR) for steps to take.
Item 2: Adjusting your payroll: If you had to process payroll using the old tax tables, see KB 12306 with steps on how to adjust a payroll cheque. Note that there is currently no way to directly adjust or reverse a payroll cheque run once processed. Paycheques issues must be adjsuted one by one. Alternatively, you can restore from a backup created before the payroll cheque run.
Coming soon, in part 2, we'll review general tips and go over the step by step process of installing the Jan 6th 2020.1 update on a Sage 50 CA install with version 2020.0, as well as, look at the manual updating of the Windows Firewall in depth.
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For more resources visit: Sage Product Support Resources for help with products in North America