• duplicated transaction with cleared/reconciled status which is not, and impossible to delete

    Hi, I have a few cases with the same problem: a duplicated transaction, not checked for neither cleared no reconciled status, impossible to deleted from the activity log! It is a transaction from October 2022, whereas everything has been reconciled until…
  • Resetting bank reconciliation

    Hi everyone, Hope y'all are doing well. I have recently taken on a new client as their bookkeeper and I have noticed that their bank reconciliation was not done through Sage. While there is a hand-made bank reconciliation from last year-end, I am looking…
  • Unchecking "Save Transactions for Account Reconciliations"

    We very recently acquired a credit card account and I am doing the account recs on the credit card account thus far without issue... until now (we only have at this point, 4 credit card statements.) My question will be: should I just uncheck "Save Transactions…
  • Inter-company transactions - what are the general journal entries?

    If main company EFG Inc. pays for courier services for holding company OPQ Inc., what are the general journal entries to show that OPQ Inc. now owes EFG Inc., courier fees? If originally for EFG Inc.: Dr. 5640 Courier & Postage Expense $10.24 …
  • View Customer Transactions

    How can I view a customer's transactions? I don't want to print a report, I want to view it on my computer. I would like to see all of a customer's invoices & all their payments.