• Suddenly Unable to Log In to Sage

    Yesterday morning I was using Sage no problem, then all of a sudden after my lunch break I was no longer able to log in. I have updated and restarted my computer, but that didn't help. The version of Sage is current and I am the only one in the company…
  • Version 2023.0 Password not working

    Hello, I upgraded to the Version 2023.0 version yesterday and any client I try and log into I am getting the message it is the incorrect password, I know for a fact this is not the case. System glitch? Catrina
  • 2nd user not able to connect

    2nd user is unable to connect to the main computer which is mine. In the meanwhile I shut off the "private network" firewall.
  • How can I reset a password for an updated company?

    So this company was updated and I was not prompted to create a password or username. Now I am trying to open said company and it is requiring a password and username. Is there anyway I can get into it without these credentials, or can I reset the password…
  • Sign in/password issue ? installed Sage Pro Premium Canadian edition

    I installed Sage 50 Premium Canadian edition. Set up password for Sage and Sage drive. Now when I go to sign in it opens up Sage drive I enter password and states I have a vaild ID but contact Admin for sign in. I am the admin. What did I do :) and fix…
  • simply won't start

    Tried opening my 2012 Simply Premium this morning and it won't load. Keep getting the error message Sage Simply accounting 2012 has stopped working. It says it encountered a problem and will close the program. It worked fine up till now. My other versions…