• sage 50 database verification tool has found a problem in your company file that it was unable to fix

    Sage 50 is not allowing me to go in new year and shows the message to check the data integrity through Advance database check. While following the message, it shows the message "sage 50 database verification tool has found a problem in your company file…
  • Restoring from Client Backup Error

    With the new 2024 version, we are unable to restore desktop version backups from our clients because it is wanting us to login on Sage Online - but as the client, not as the accountant. In the past, we would login with their "sysadmin" and password, and…
  • data integrity amounts do not match,

    my AR outstanding today is $396,2029.27 on the data integrity screen the AR balance says it is $41,975.09 , the unpaid invoices says $396,029.27 that is exactly what is outstanding, how do I fix this, no journal entries have been made to change anyth…
  • Sage gives me an error when trying to start new year

    Sage gives me an error when trying to start new year- tried restoring from backup and advanced data integrity check - says there is an error that can't be fixed
  • Won't let me start new year - Sage 2014.3 - Database error - Historical data problem

    Hello, I have been using Sage 2014.3 since well, 2014. Have had the odd issue here and there but never did. Tried to start a new fiscal year, was told it can't go forward because of a database error. I did the advanced database verification and was…
  • Is there a way to do T4s and work in sage for year of 2020 when the back up cant be found. 2021 has already been uploaded

    I cant find a back up of Sage 2020 on my computer and the program has already been updated to 2021. I still have entries to do for 2020 and T4s to do for 2020 etc. Is there a way 2021 can be un-done or a way to still work in the calendar year of 2020…
  • Error occurred while moving employees' year-to-date payroll information to last year = SAGE 50 Pro 2018

    I understand from this forum that this has been a consistent problem for many. I have tried to clear financial history and have completed an advanced data check. I have also tried to restore an earlier file but nothing seems to be working. Can anyone…
  • Data Integrity and Error Message.

    Hi! I am hoping you can help me! I ran a data integrity check before I was going to switch over to a new year and it has detected an error. It is showing -$25,000 in A/R as well as $25,000 as cash to be deposited, on the balance sheet. I have looked everywhere…
  • Issue creating new year

    Hi, I just started a new year and got this message "the program is about to clear old data from the system. Do you want to clear this data? Should I say yes or no? I have backed up already
  • Setting up new company

    Hi, I recently purchased Sage 50 to use for a organization that I do books on my own time. They used quickbooks and when I tried to convert it didn't work, I don't know if it's because it's such an old version or I didn't get the complete file when I…
  • Pro 2012 Year End problems

    I am having problems for the first time since purchasing this product. I can't go into my new fiscal year. It asks me to do an Advanced Database Check. When I do it tells me that Sage has found a problem in the company file that it could not fix?? Anyone…
  • AR and Unpaid Customer Invoice amounts don't balance, and I can't start my new year!

    I can't start my new year because they don't balance! I don't know where to look, or how to add in a temp fix so I can move forward. I have an accounting firm go through my books at the end of every year, and I generally just make the changes and additions…
  • Trial Balance is out of balance.

    I have recently taken over the accounting function. I noticed that the Retained Earnings at the end of 2015 does not match the opening balance for 2016. This throws my Trial Balance out of balance. I ran an Advanced Database check, but this didn't solve…
  • Error in rolling to a new year

    I am trying to get into a new year, but I keep getting an error message saying "an error occured moving current year data to last year". I have tried the advance database check, and the files are no longer stored in dropbox. Any ideas?
  • Error occurred while trying to start my new year

    Hi There! I am trying to start a new year but I keep getting an error message saying "While moving employees' year-to-date information to last year. As a result, the new calendar year cannot start." It goes on to tell me to go to maintenance and click…
  • creating macros to export to formatted excel spreadsheet

    Anyone out there a bit savvy with creating macros to export data to a formatted excel sheet? I'm a bit rusty and need to sort this out tonite.
  • Entering data after year end

    Whatever your fiscal year is, you obviously need to keep entering data after that and before the year end, but when I try to start a new year Sage keeps giving me the following message: YOU HAVE TO FINISH ENTERING ALL HISTORICAL INFO BEFORE STARTING…
  • Data Inconsistencies

    When I was checking one of my 2014 G/L accounts fwd balance against my financial statements for Dec 31/13 I noticed that there was an error. When I did the data check it says "Data Inconsistencies" and my debits and credits do not balance. On backtracking…
  • Year end for client using Simply 2012 - getting file corrupt warning - Data integrity reveals no issue

    Can anyone tell me if there is a solution for our client who is running Simply 2012 and has a corruption on the file that only appears when a roll forward to 2015 is attempted? The repair would not work and there is no sign of any issue on the data…