Hi LesleyRoof

Thanks for reaching out and sorry to hear about this. Believe I found your account ending 400xxxx391 and would be happy to have our Sage 50 Canada support team follow up with you since it doesn't look like you have a support ticket created yet. If you'd like for us to do this, please let us know.

Also since it looks like you are using Sage 50 Canada, I am going to move this post to that Support Group so that other users of this software will see it and can offer you their thoughts and insight.

Thanks,

Erzsi

I have been on the phone for help, they came into my computer and advised me there is a glitch and a fix coming.  YES open a ticket please.

I have made them aware.

OPEN the ticket, second request.

Apologies for the delay, the team has been forwarded your comments here for review and follow up. They'll likely contact you at the phone number on the account ending 2xx-xxx-x819.