• Vendor overpayment

    I have paid the full amount twice for an invoice, how should I adjust for this overpayment?
  • How do I Delete complete vendor, purchases and payments to start over.

    How do I Delete complete vendor, purchases and payments to start over. I added a new vendor Jan 1, 2024 and added purchases (pay later) and then payments. For some reason it is not working out and I want to delete the whole thing and restart. Can this…
  • Sage50 Premium Accounting - Remote access not syncing

    Hi all I have Sage50 premium accounting version 2024 installed on both my work laptop as well as the office desktop. I have been using one account to sign in on both computers to access the company file, allowing me to access the company file remotely…
  • Remote Data Access Not consistent

    Good morning, I have recently been having issues intermittently, when I go to open my company and select it either through, Last company worked on or an existing company which has been shared and last used using remote data access, that it does not…
  • CSV for Import General Journal

    I'm a new user with sage 50 Accounting Canada ed, i would like to ask if there anyone could share csv form to import for general journal. Thanks
  • GL Codes

    Hello, We are using Sage 50 cloud based. I have created the GL codes but how to a create the Category name? Thank you..
  • The transaction details disappeared before matching

    Can anybody tell me how to fix this problem? I appreciate it very much.
  • Remote Data Access

    Can my current users still access my company file locally, if they do not have email addresses, once I share the company?
  • Adjustment to an invoice from the previous fiscal year to correct HST amount

    I have an invoice from the previous fiscal year that was posted, but the HST amount was incorrect...it should have been 13% instead of 15%. When the cheque was issued, the correct amount owing was on the cheque (manual cheques) and the error was not noticed…
  • compulsory annual payment

    When did Sage 50 Pro start locking people out of their data unless they paid a renewal fee ?
  • Quantum File needs to open in Premium

    Good morning. I have a Sage 50 file that was originally opened in Quantum. It now needs to be opened in Premium but it won't let me. How can I do this (I don't have access to the Quantum program anymore). Thanks! Jennifer Baldes
  • There is an Error Connecting to a Database

    Hello My Sage 50 setup includes files on another computer in my house on my same network. However, recently I had to get a new router, and no i get a message when trying to access the files that says the following "There is an Error Connecting to…
  • Sage 50 desktop one year licence available at retaillers

    Has anyone had a client purchase this product? With or without payroll? https://www.bestbuy.ca/en-ca/product/sage-50-pro-accounting-with-payroll-2022-1-user-1-year-digital-download/15699586 https://www.bestbuy.ca/en-ca/product/sage-50-pro-accounting…
  • Adding new user on a seperate work station in Sage 50 premium accounting

    Hello, We have a new employee and due to COVID we can no longer share the same work station. Is it possible to set up a new user in my sage accounting program and have them be able to access Sage on their own computer at the same time that I am using…
  • duplicate job number error message

    I am trying to add a new job and keep getting an error message ' You have entered a value that has been assigned to another record. You cannot have two records with the same value.' . No matter what value I try to use I get the same message even though…
  • Payroll linked accounts

    The payroll linked accounts are showing up in settings but when I try to add an account to an income that isn't linked yet, it won't show the regular Wage & Salaries account. I tried to copy and paste from another linked account that already has that…
  • Any other partners having problems running 2012 and 2011 after 2019.2 upgrade?

    Any other partners having problems running 2012 and 2011 after 2019.2 upgrade. Only those two version, 2010 runs OK and 2013 ok. No error message the connection just disappears after log in. Have uninstalled and reinstalled.
  • Change Sage 50 Drive login

    How can I use another Sage Drive login on my computer? I have two personas, depending on what type of work I am doing. Some is contract work and some is employment work - so I have two different SageIDs, with two different email addresses.
  • SAGE50 Premium Slow Performance with New i7 PC with SSD & 16GB RAM

    Hi, I recently upgraded one of my customers from Simply Accounting Pro 2006 to Premium 2017, what was running fast on 2006 is now ultra slow in 2017, sometimes taking close to a minute to create a new customer! I indexed the database which is quite…
  • Data Error creating new company

    Trying to set up a new company in Sage 50 Accountant Edition version 2018.3 and keep getting a data error as follows: "The program detected problems while creating your data. Wait a few moments, and then try to create it again." Have tried this…
  • Sharing data file simultaneously

    FormerMember
    FormerMember
    Hello, how can my client share thier "sage 50 pro" data file with me (I have the accountant edition of sage 50), so i can work on thier file remotely? And simultaneously? Also, is there a link and/or video that discusses the information to show the client…
  • Owner used own funds((interact) to pay for expenses Sage 50 Canadian edition

    owner used his own personal bank account to pay(interact) for some opening expenses on new business he has opened. A account that I will not be reconciling. He did this before a seperate bank account and visa were set up. This a partnership. How would…
  • Distribute to Client Computer

    Hello all, We've been using the SDK and everything is working great on our development box. However, we are now ready to distribute to our clients computer. The documentation seems pretty sparse in this regard. How do we distribute the SDK to our…
  • Why is "Pay Later" never properly selected?

    Hello I have this issue where all invoices created from the below code are always created with payment method "Cash", even though I make it "Pay Later". Also, the invoices have a "PAID" stamp on them, which they shouldn't according to SAGE users here…
  • how to add informatic equipment to company's inventory

    Hello, new at Sage 50! In the process of entering company's invoices and all for the last year. A laptop was purchased, how do we add it to the company's inventory? No purchase order, purchased cash at Future Shop Thank you