Sage 50 Canada

Second question in 24 hours! Two of us were using Sage at the same time entering invoices. We each have our own login account. Usually we can see the entries that we’ve each made but now we cannot. I can see my entries; she can see hers. But we cannot…

I have Sage 50 and wanted to refresh myself on processing company accounts. I went to Sage University but I need my account number and I just cannot get an answer to this

Can someone help me change Account ID's? I have Sage Premium and I want to change some Account ID's? Apparently this can be done with the Accountant's version of Sage. Can someone do this for me?

Hi all, We work using terminal servers, and Sage was not being updated on all of the servers at the same time. This caused an issue in a Sage where retained earnings is out of balance. It is a partnership, so at the beginning of each year, we allocate…

Is there any way that I can find out what the retained earning account includes ? There is a difference from my closing balance one year to opening balance the nest and I need to see why. Normally retained earning only adjusts once a year. I can't find…

I have set up a new company. I did it manually. Everything looked good but now that I am trying to enter expenses, the HST is not calculating and it won't allow me to enter it manually either.

I'm taking over from a predecessor and there is an old recurring general journal transaction saved. I want to overwrite it, but in the "Create General Journal" dialogue box the button to "store as recurring transaction" is greyed out. Is there a setting…

Why am I able to change some account numbers but not others? I am working in Sage 50 Canada 2023. I am logged in as sysadmin in single user. I double click on some accounts and it will let me change the account number if I wanted to. But then other accounts…

Hi there: I have a client who purchases other local peoples goods in town and sells them at her store for a commission. How do I enter the purchase transaction? For example, she purchased $554.21 of baked goods from this business. Thanks, Jacki…

Yesterday I was adding a new employee and adding a vendor invoice. Each time I went to post the transaction, i got the message "Duplicate Entry. You have entered a value that has been assigned to another record. You cannot have two records with the same…

I have 3 accounts that are "greyed out" (I cannot post to them) - 2 are inventory accounts and one is an asset account, that it says is linked but I cannot find ANYWHERE this account is linked to anything. I have checked all vendor account cards to ensure…

Hi everyone, I did a funds transfer from my $CAD account to $USD account recently. To record the transaction in Simply, I went to Banking, Transfer funds BUT, when the currency is at CAD, my USD account doesn't appear in the list of Transfer To accounts…

Hello, I am trying to use Bank Rules but the Bank Rules button is not active, cannot click on it. Why? It is very frustrating, please help! Thanks

Can anybody tell me how to fix this problem? I appreciate it very much.

Ok, I am using sage 50.. I have been struggling with this for hours.. I even had my accountant come over and help and I still cannot figure it out. I accidentally deleted an invoice before the payment which automatically created a credit. I have…

Is there any way to uncomplete a completed PO? Or find the invoice of the completed PO? Thanks

Another issue from an accounting newbie (myself): I sent the customer an incorrect invoice, so I replaced it with a correct one that was for less. However, now he has gone and paid the incorrect invoice. So he has overpaid. And I deposited the cheque…

I have recently taken over the bookkeeping for the company I work for. The previous bookkeeper accidently paid out 4 separte contractors double payments in May which I caught just recently. She has set up a payroll clearing account and that account is…

Can you guys please share with me any good experiences with AP Automation software? I want to hear from actual users, not sales people please. We've tried Auto Entry a little bit and had some struggles with it. And if I have to sit through one more demo…

When I go to the deposit reconciliation for June 2023, a May 2023 deposit error message shows up. Say the May deposit must be removed. The amount is in red. Sage 50 agent had me make a reversing entry. The amount is still there after posting the reversing…

AMy client’s former accountant said her Simply Accounting file was compromised, so all I had to go on for historical data was the balance sheet for the last year end, generated not long after the fiscal year end (May 31/22). Once I entered the historical…

Hi everyone, I had a customer pay by cheque, but their cheque was short .01 cent and I didn't catch in until now. I recorded the payment last week. Sage won't allow me to revise the payment to deduct the .01 cent and so obviously my bank reconciliation…

I'm having a disagreement with my accountant about how Sage works and would like some advice/opinions. My impression is that the way the "Accountants Version" works at year end is that after I have all the basic work done; all transactions entered, etc…

I am trying to post a J/E to my A/P account but it doesn't show in the account search. I realize this means the A/P account is linked somewhere and I can't figure out how to unlink it. I think it is defaulted to Vendors & Purchases module.

Hello, I deleted a paid invoice by mistake and the system automatically generated a credit note. Can someone please tell me where I can find this transaction and cancel the credit note? I am using Sage 50 in Canada. I am in the process of closing…