• Sage50 Newbie - Quote - Record

    Hi everyone, New & I have an error, "The estimate must have a quantity ordered. Be sure the Contract column contains an amount.", when I click "RECORD" button after writing up my quote for services. The "QUANTITIES" column is highlighted blue and am…
  • Can't open new Sage file

    Yesterday I created a new Sage file for a new client... nothing special or unsual... a simple sole proprietorship looking to handle payroll for three employees. This morning I realized I needed to have the Sage file I just created moved to another location…
  • Re-printing prior year(s) Receipts

    Hi, For Sage 50 Premium Accounting Canadian Edition, Release 2022.3 (29.0.0.4) most recent release. I am reviewing prior year transactions/entries. I am having a lot of problems re-printing older receipts and payments. My current session date is Dec…
  • Upgrading from Sage 50 2015 to 2018 - issue! ERROR - "Previously installed in c:/Program Files (x86)/Sage 50/"

    My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11. I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…
  • I can not advance to a new calendar year.

    Sage 50 2022.2, I have cleared all past years historical data, restored backup made in early Nov. (before installing 2022 upgrade) will advance to Jan. 1,2022 but backups made after 2022 upgrade will not. Advance Database Check gives an error and the…
  • Phone allowance benefit

    I have setup a phone allowance as a taxable benefit and now the system is autogenerating an entry to, essentially, a non-existent account called, 'Benefits & Tips', and deducting the full amount of the benefit, after it's deducted tax. I have not set…
  • An error occurred sending the email. MAPI result code: 21

    For some reason all of a sudden today Sage50 gave me this error message when posting a vendor invoice. Posting vendor invoices yesterday=no problem. Anyone have this issue or know what this means? Thanks, Kristine
  • Labour calculation error

    We've got an intermittent issue with the calculation of labour cost when invoicing. I've written up an invoice for a job with 8.5 hours labour at $70/hr which should be $595 before tax. We noticed the next day when we added the hours from our mechanics…
  • Microsoft .NET Framework error upon emailing invoice with customized template

    I've customized a template for my invoices. Upon emailing the invoice the following will happen, either: (a) the Print window as per usual opens, but then cancels itself quickly - nothing happens, or (b) I get a Microsoft .NET framework error regarding…
  • Sage 50 Accounting has stopped working - faulty msvcr100.dll

    Ok I have been at this for hours. I am a computer technician so I am used to this sort of thing but this is getting excessive. I have been asked to solve this problem. Absolutely clean for spyware/malware. Running avast and that comes up clean as well…
  • Not updating/ Can't open Company File

    We are running Sage 50 Pro Accounting 2014. We have all the files necessary (SAI and SAJ), it has been narrowed down to when we open the SAI for the company file it says it needs to upgrade to open the company file. We tired to open a backup file…
  • Reports

    Good morning. I have two visas set up in my accounting and made some simple errors that i then fixed (ex: using wrong card for transaction). that has been fixed. But now when i print out my transactions by account report for each card... the wrong vendor…
  • Bank Statement Error

    Hi, I have recently been put in charge of the book keeping, and so I have to enter everything back several months. On my September bank statement I found an error. My boss wrote a cheque for 312.24 through the bank teller, so I have a bank receipt that…