• HST Import - Line 7 does not contain compatible tax information

    Hello! I've seen this asked several times here, but everything we've tried related to previous answers, has not helped. We are trying to import an .imp file that has been exported from another program. When importing, we keep getting an error code…
  • CSV for Import General Journal

    I'm a new user with sage 50 Accounting Canada ed, i would like to ask if there anyone could share csv form to import for general journal. Thanks
  • Error message: 'this file is being used by another application'

    I am trying to 'restore' my company file with backup on a USB. When it asks what company name/file I want to restore to, and I enter the company name that is on my PC, I get the above message and am unable to proceed with updating the Company's current…
  • Mark Customers Inactive IN BULK

    We've got 10,000 unique customers in our company and I'd like to mark many of them inactive. I can't seem to do this with export / import to excel and there is no column for active / inactive and can't seem to do this from the customers module. Seems…
  • how can i delete a company

    Ensure you aren't logged in to the company you want to delete. Whilst logged in, click File, click Delete Company then if prompted enter your password. Select the company you want to delete, click Delete Company then click Yes. Click OK then click…
  • shared company

    We are continuously losing our little cloud with checkmark that we are sharing company and I end up with staff working on three PC's and nothing gets shared. at present we are only working off one PC because no matter what we do we cannot get sharing…
  • [Happened Again] - Old version of Simply (2007) - Accounts payable related items not working (make other payment, make payment, etc) all of the sudden

    EDIT - See update at the end - Got DButil to load but now don't have the System Admin password... So it appears the same thing that happened to me 6 years ago is happening for another company and I can't seem to fix it. I found this old thread I…
  • Moving data from a shared drive to a stand alone computer in Sage 50

    I have just purchased a new laptop that i would like to transfer my Sage 50 accounting program to. at the same time, i would like to store my data on the laptop. the program is currently running on an old desktop computer and the data is stored on a shared…
  • Sage 50 Premium vs Sage 50 Accountants Edition

    Sorry if the following seems basic - I am new to the world of Sage having been a QuickBooks user for years. I have been asked to assist on a project where the client is currently using Sage 50 Premium. The Sage file is stored at the company location…
  • Backup

    Hello, I have been using Sage 50 Canada for about 3 years now and have never had this problem. When I to backup my files the backup screen just sits there and then just disappears. I cannot do a backup, I have tried backing up to different drives as well…
  • Data Inconsistencies

    I have run into this issue before and was able to fix it, but can't for the life of me remember how... I'm hoping someone can assist. My Sage 50 Canada (2023.2) file has data inconsistencies. Debits and Credits don't balance. It's not in the A/R or A…
  • Sage 50 Quantum

    I am looking for a consultant that can support a client with some data cleanup and tweaks for Sage 50 Quantum. Any help would be greatly appreciated and they would be looking for someone A.S.A.P.
  • Shared not working again

    I tried to open Sage this morning and once again it was not in shared, I noticed before completing the opening and stopped. Why does this always seem to happen after a Microsoft update, which Sage wants us to do, so we do and then this happens. I…
  • File Structure for Sage 50 Canada & what it does

    I've been using Sage for over a year now, but I don't really understand the file structure and how it works. I've recently encountered a problem I'm not sure how to deal with. I seem to have lost some data in my Sage file and I started to restore various…
  • Remote Data Access

    My remote data access does not seem to be working. I have been using my office computer for most of this year and I try hard not to bring home work. I have always had Sage installed in my home computer for just in case. Yesterday was the first time this…
  • Importing imp file to Sage - tax exempt issue.

    I can successfully import a imp file into the sample company using this code: <Version> 12001, 1 </Version> <SalInvoice> "Ashburton Reinforcing" 2, ,,03-31-2025, 0, ,66.65,0.00 C1020,2.0000,4.7500,9.50,GST,0,1,5.00,0.48,PST,0,0,7.00,0.665 H1020,2…
  • Import from RBC NextLogic credit cards into sage 50

    Our credit cards are now on a cooperate account, and we can only see them through the RBC NextLogic portal is there a way to import the credit cards like we used to from our old online banking app, from the NextLogic portal
  • Import Excel data into Sage 50 purchases

    I have a HUGE purchase invoice with approx 3000 items. Is there a way to import this info from Excel into purchase invoice.
  • Trial Balance data through tables

    Hello everyone, if I want to retrieve Trial Balance data through the tables which table do I do to? So I would need the debits and credits as of a particular date for each account number.. Thank you! Marc
  • Entering Historic Data properly

    Using Sage 50 Canada. I created a new file for a company in order to change the fiscal year dates. Had to do this as there were transactions into the new year in the old file that prevented me from changing the date. I have imported the chart of account…
  • Sage 50 accounting will not let me start a new fiscal year

    When i try to start a new fiscal year i get the follow error When i follow the steps and restore from back - get the same error. When i run ADC i get the follow error as well I am running Sage 50 premiere accounting, 2023
  • setting up auto back up

    Hi, I'm trying to set up an auto back up in sage 50, i only see a regular a regular back up and not automatic back up. can someone kindly assist. thanks. Richard
  • Need Help With Accountant's Copy and Accountant's Entries

    I have a copy of a client's Sage 50 file... it's an accountant's copy that I got from them. I've been working with that file, and when I was ready, I exported my journal entries, which I then in turn imported into their version of Sage. Next I exported…
  • Can Sage be used a Mac?

    If I save my company in the cloud, is it possible to access it on a Mac? Or is it PC only?
  • Microsoft Access 365 / ODBC / Sage 50 Quantum Accounting (Release 2023.1)

    Hello everyone, I am using ODBC Data Source Administrator (64-bit) version 10.0.22621.1 to establish connection between Sage 50 Quantum Accounting (Release 2023.1) and Microsoft Excel 365 64bit and it works fine. When I use the ODBC to import tables…