Finding Answers Fast: Resources for Sage 50 CA

3 minute read time.

Sage has many resources to help you get the most value out of your Sage 50 Canadian Edition solution. Sometimes, however, having multiple options can be a little overwhelming. Now you can get quick access to all assets by remembering a single URL:

www.SageCity.com/Resources

Once you're on the site, select Canada as your country and then Sage 50 Accounting as your product to access a quick view of available resources!

Not sure which resource is the best one to utilize in which situation? Check out this chart to help you determine which asset to use when:

Get assistance by:	Description:
Reading product documentation	Product documentation View Sage 50 CA product documents and reference materials in EN or FR.
Searching the library	Sage Knowledgebase Search technical articles written by Sage support analysts in Sage Knowledgebase.
Asking the community	Sage City Ask questions and share product tips, tricks, and suggestions with industry peers, certified partners, and Sage pros 24/7 in Sage City.
Checking for product alerts	Announcements, News, and Alerts forum View the latest product information in the Sage City “Announcements, News, and Alerts” forum for Sage 50 CA.
Reviewing year-end information	Sage Year-end Center Review the latest year-end information, including checklists, product information, and articles. Access the English Year-end Centre here or the French here for Sage 50 CA.
Confirming status of online products	Service status website Check the status of online Sage products and connected services for outages and maintenance.
Asking the digital assistant	Pegg Ask the Sage digital assistant, “Pegg,” for fast answers to common Sage 50 CA questions.
Downloading the latest version of your software	Product updates Get the latest software downloads and updates for your product.
Connecting with a support analyst	Live chat Connect quickly with one of our experts to troubleshoot an issue using online chat.
Submitting a web ticket	Online case submission Submit your issue directly to our support team through the Online Case form.
Following us on social media	Twitter Follow us on social media for the latest Sage news and information.
Exploring class options	Sage University Learn how to best utilize the full power of your software with flexible learning options from Sage University.