Simplifying Support: Finding Answers Even Faster for your Sage Software

1 minute read time.

Sage has many resources to help you get the most value out of your Sage solution. Sometimes, however, having multiple options can be a little overwhelming. Now you can get quick access to all assets by remembering a single URL:

Unsure which support resource to use?  Refer to this quick guide (Note: Options may vary by country and product): 

Get assistance by:

Description:

Reviewing articles

Sage Knowledgebase
Search technical articles written by Sage support analysts in Sage Knowledgebase.

Asking the community

Sage City
Ask questions and share product tips, tricks, and suggestions with industry peers, certified partners, and Sage pros 24/7 in Sage City

Checking for product alerts

Announcements forum
View the latest product information and alerts in the Sage City “Announcements” forum.

Reviewing year-end information

Sage Year-end Center
Access year-end checklists and articles.

Confirming status of online products

Service status website
Check if online services are operational.

Downloading the latest version of your software

Product updates
Get the latest software downloads and updates for your region and product.

Connecting with a support analyst

Live chat
Chat with support for immediate help. Select your region and product to view Contact, chat details.

Submitting a web ticket

Online case submission

File a support ticket online. found under "Contact" when you select your region and product.

Exploring class options

Sage University
Learn how to best utilize the full power of your software with flexible learning options from Sage University.

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