SAN Support Options Available During Tax Season

Here at Sage, we are committed to supporting our accountants through Tax Season and beyond. Because our support team experiences a very high call volume during filing season, we have multiple support options available to Sage 50 U.S. accountants to assist you in a timely manner and help ease you through the busy season:

  1. SAN Premium Appointment Setting
    Weekday appointment-setting for SAN Premium
    Saturday Appointments 2/2 - 4/13

  2. Sage Expert Services
    Installation onboarding, Customization services, Data Services and Year-End Services are available.

  3. Sage Year-End Center: 24/7 Resources & Information
    Closing the books for 2018? We’re here to help. Join industry peers, certified partners, and Sage pros online 24/7 for fast answers at the busiest time of year. Visit the Sage Year-End Center to find:
    Forums: Join the Sage community to share product tips and help.
    Articles: Browse year-end-specific topics, checklists, and guides.
    Product Information: Review the latest news on product enhancements and tax updates.
    Training: Register for courses specifically geared to help manage year-end tasks.
    Live Chat: Get online assistance from knowledgeable analysts. You can also chat with Pegg, our year-end digital assistant (with option for live chat).

Our incoming analysts have received extended, full product, payroll and year-end training. And, with more support staff on-hand, we should be able to get to your inquiries more efficiently.