Sage X3 - Crystal Report error "The system cannot find the path specified."

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Hi,
i am frequently facing error below while try to print new customization report.

I've tried the following:
1) Run and preview the report successfully in Crystal Report Tool
2) Connection is correct, as others customized reports are running well.

Testing scenario.
The report is able to show when the report has no data source connection. 
Once data source is added, the error above appear.
But the same data source are using by other reports and are running perfectly.

I am currectly in X3PU9

Any help is appreciated. 

Parents Reply
  • 0 in reply to destan

    Guess that's the problem (usage of a stored procedure). Not sure but can guess that Crystal report executed via Sage can not access this procedure cause haven't all needed parameters delivered.
    There is one more thing, you can take a look into Print server log files for more information regarding to this.

Children
  • 0 in reply to G@G

    i have total 2 reports hitting this error out of 16 reports.
    one is using Stored Procedure, the other is using  crystal report Command. 

    but the 16 reports are contain Command and Stored Procedure and able to execute and print.


    Do you mind to guide me through how i can get the log files?


  • 0 in reply to destan

    This is quite easy, open Print server directory on the print server (it can be located on the same server as Sage installation itself), then ..\srvedit\Temp (like example, E:\Sage\SafeX3\PrintServer\EDTSRV\srvedit\Temp). There will be all trace log files located, open needed and try to figure out what is wrong with your report.