• STP reporting is taking almost an hour to complete reporting to ATO

    Good Morning

    Hi experienced users

    Is it normal that it takes almost 40 minutes to complete STP reporting when there are around 1000 employees being processed ?

    This week I experienced an error and could not report to ATO. 

    What causes such errors, which…

  • ATO System Outages affecting STP Reporting & MyGov Access

    The ATO has advise of system outages that may impact lodgement of your STP information – please refer to the below:-

    https://www.news.com.au/finance/money/tax/mygov-down-crashes-as-tax-time-ramps-up/news-story/e69784aa3db2f27b09c092cb25cb51ba

    If…

  • Payment summaries before or after changing tax year because of error message received

    Hi

    I've received the STP error message as per the email we received and the instructions to change the tax year and then submit STP update. Our business will be emailing payment summaries to our employees. Could you please confirm if I should produce…

  • MicrOpay End of Year instruction 2019

    Image of instruction opening slide

    Well we've already begun classroom training in Sage MicrOpay End of Year and I've just completed the online interactive version of the course which will soon be made available via:

    Sage Training

    The course explores the changes to your end of…

  • STP set up

    One of the most common questions is how to set up STP in Sage Micropay - see the attachment that outlines this process.

    2248.STP Wizard.pdf

  • Single Touch Payroll - what's happening with Sage Micropay

    Want to know the latest updates on STP?

    Click on this link for the latest information from Sage on this critical change to Australian payroll

    https://www.sage.com/au/resources/insights-and-trends/2017/single-touch-payroll