Upcoming Scheduled Maintenance Notice 20-A 183 | 25 November 2020

Thank you for choosing Sage HandiSoft Online to power your practice. 

We would like to inform you about the upcoming scheduled maintenance. 

When: Thursday, 26 November 2020 from 9.30pm to 10.30pm AEDT. 

Please inform the users in your practice that during this time access to Sage HandiSoft Online will not be available. 

During this time we will be enhancing Sage HandiSoft Online with the following changes and resolutions. 


Administrators can view the Users:(Current/Licenced) count from within the Sage HandiSoft Online configuration screen.
Time+Billing enhanced with
Deposit Slip items screen updated with a receipt number column.
Debtors Adjustments screen updated with an optional staff field.


Best Practice ‘Smart Workpapers’ queries can be emailed out.  
Emails being sent will display $ symbols correctly at the recipients inbox.
Resolved an intermittent “Outlook registration failed” error when saving an event into Practice Manager – Contact.
Emailing Time+Billing notices with "Save to Document Manager watch folder" option corrected when special characters used.
Removed the ‘Set Numeric Enter key as Tab’ option in the Data Entry options for all HandiSoft Online programs.
Users choosing a secondary email account when sending an email will have that secondary email signature loaded. 


Should you have any other questions please contact Customer Support at [email protected]